Have you ever given or received an apology that had a powerful and transformative impact? Of late we've been working with organisations committed to making full and wholehearted apologies.
By now your New Year’s Resolutions will be made and many of you will be thinking about what is needed to achieve them.
Over the past few years we’ve been training leaders and managers to use a coaching approach to help their staff adjust and navigate rapidly changing environments.
I have to admit, I’m not always the best at staying in touch. So I was pleased when my sister Danielle and I finally spoke on the phone the other day. Our calls had been bouncing back and forward between our message banks for weeks.
Recently, I was invited to explore with a community of mediators, the impact of power and rank dynamics in conflict.
Have you ever complained that your staff aren’t strategic enough? Have you ever wondered why those who report to you seem slow to see the bigger picture or unable to cut through the minutiae and constant operational demands?